PROGRAM OVERVIEW

Joy Healthcare Services uses SMS messages to communicate important updates, including appointment reminders, care coordination updates, employment alerts, and wellness information.

You receive messages only if you have provided consent or have an existing relationship with Joy Healthcare Services.

Message frequency varies and may exceed eight messages per month depending on your service needs, appointment reminders, or communication preferences.

Message and data rates may apply.

DATA WE COLLECT

We may collect your mobile number, name (if provided), and the content or timestamp of messages.

This information is collected when you provide your number through online forms, intake documents, or other communication channels.

PURPOSE OF DATA USE

We use your SMS data solely to send messages you have requested or consented to, respond to inquiries, and manage your preferences.

We will never use or share SMS data for marketing without explicit consent.

SMS PRIVACY POLICY

Joy Health Care Service will not sell or share your mobile opted-in consent data with any third parties.

YOUR RIGHTS

You have the right to access, correct, or delete your SMS data and withdraw consent at any time.

To opt out, reply STOP to any Joy Healthcare text message.

DATA RETENTION

SMS data is retained only as long as necessary for its purpose or as required by law, then securely deleted or anonymized.

CHANGES TO THIS POLICY

We may update this policy periodically.

CONTACT US

Joy Healthcare Services, LLC
Tulsa Office: 9434 E. 51st Street, Tulsa, OK 74145 | (918) 940-2898
Oklahoma City Office: 4200 Perimeter Center Drive, Suite 125, Oklahoma City, OK 73112 | (405) 702-9244
Email: [email protected] | Website: www.joyhcs.com